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2017-11-14 09:17 PM
I’ve received a strange charge from MIA Sphere Live and PrizeShake on my latest bill without my permission and I’d like it to be refunded/removed.
2017-11-14 09:59 PM
Do a search in this forum.
You should find out what to do.
2017-11-15 05:49 AM
- Set your premium content spend limit to $0.00 (this prevents any content provider from charging your Optus account.)
- Ask them to raise a dispute with MIA sphere. They'll quote you a contact time frame of 2-3 business days. A refund will be credited back into your Optus account.
If you run into any issues, give us a shout.