cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
COVID-19 impact to Yes Crowd & Contact Centres info here
Highlighted
New Contributor
New Contributor

MIA Sphere Live charges

Hello Optus,

Apparently I am one of the new victims of this MIA Sphere Live charge scam that has been circulating for a while so it would appear.  I, nor my partner on the other handset as part of my bill have ever subscribed to any such service.  I now realise that I have one charge of $6.99 in my bill for last month and then in my current billing cycle on a weekly basis I am being charged the same $6.99 every week!!

Can someone please contact me as a matter of priority so these charges can be stopped and my money reimbursed for my last bill and these current charges removed from my current bill.

I have already managed both handsets accounts based on the information sourced through this forum.

Hoping to hear from a representative soon.

Regards

Shane

0 Kudos
Reply
1 Reply
Highlighted
Moderator
Moderator

Re: MIA Sphere Live charges

Hi @Idareu1970 - Really sorry to hear that this has been your experience. Are you able to PM me Here your full name, Optus number & date of birth so we can take a look into this? 


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
0 Kudos
Reply