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Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
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New Contributor Connie112
New Contributor

Lost $40 of my money i need back

Hi so i just changed plans and accidentally recharged the $40 before the plan properly changed So now the plan has $0. I need that $40 as it is important because i need that amount to recharge and its in the system somewhere doing nothing. Please help 

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Online Community Manager
Online Community Manager

Re: Lost $40 of my money i need back

Happy to help out with this one @Connie112

 

It's an easy mistake to make. Can you send us a private message? 

 

I need your full name, DOB and mobile number. We'll see if there's something we can do from our end. 
 

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