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Occasional Contributor Sjames92
Occasional Contributor

Joint bill

Hi, was wanting to know if I was to split a joint bill and add it on to another's bill who has agreed to take the phone. My mother recently had a falling out with her partner and needs to split the contract and add it to my current contract extending it by the cost and time remaining on it

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Honoured Contributor
Honoured Contributor

Re: Joint bill

Hi,

Really two different questions there. You are wanting to Transfer Ownership of an account. This should be easy and you start here. Note when the two phones are on the same account they share the data allowances which can also be handy.

The second issue is varying your repayments. This only Optus can agree to. You might like to contact the Optus Hardship Department to discus options. What plan is your mum on? Is it a lease or own your own phone plan? Roughly what are the current monthly payments now?

Peter Gillespie

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Occasional Contributor Sjames92
Occasional Contributor

Re: Joint bill


@petergdownload wrote:

Hi,

Really two different questions there. You are wanting to Transfer Ownership of an account. This should be easy and you start here. Note when the two phones are on the same account they share the data allowances which can also be handy.

The second issue is varying your repayments. This only Optus can agree to. You might like to contact the Optus Hardship Department to discus options. What plan is your mum on? Is it a lease or own your own phone plan? Roughly what are the current monthly payments now?

Peter Gillespie


The plan is the $120 plan per phone. And I believe it was a lease contract.

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Honoured Contributor
Honoured Contributor

Re: Joint bill

Lease? Ouch. Optus have discontinued these plans now. You don't get to keep the phone unfortunately and cancelling them actually costs more than seeing them through to the end. They are also fairly unchangeable in their terms.

That said you may have a good option available. After 12 months on a lease (which she is?) you can hand back the phone and get a new one. The contract period resets to 0 but you can go onto a 36 month payment period. So if she is Android she might go to a Pixel 3 which would be $59 a month with a special on at the moment that gives her 30Gb of data. If she's an iPhone person then a new iPhone XR would be $79 a month with 80Gb included.

Notes:

  • There is a $99 fee for upgrading the lease phone but Optus have been waiving that (until the 25th of this month). You should ask about that.
  • Optus has some funny options with 24 and 36 month plans so make sure you know which time span you are getting.
  • Also this new plan is an own your own phone plan so you end up owning it after the contract period is over and can move to a cheap SIM only plan.
  • As the phones will be on the same owner (you) then they will share data - this means you can get one with a very low data inclusion (like 4Gb) as the other one will have lots, if that saves you any money.
  • These plans still include early upgrade options (for $149) so you can use that if you want in the future still.

Talk to Optus on LIVECHAT about your options as per the above. Feel free to ask any questions (Be good to get a CIS number for your current plans btw).

Peter Gillespie

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Occasional Contributor Sjames92
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Re: Joint bill

Yeah, the lease phone deal kinda messes with it, will talk to her about it and then Optus, I personally like the s10+ so would love to keep on with it if they allow something with it. Thank you for your help 😁

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Honoured Contributor
Honoured Contributor

Re: Joint bill

As ling as you're over 12 months on your current contract then the lease deal shouldn't be an issue. Just get her to choose a new phone and plan and make it 36 months. You don't have to change anything yourself (although getting off a lease deal 12 months early is probably the best option).

After the new plan is sorted then just take over ownership of her plan the usual way.

Good Luck

Peter Gillespie
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