You can also report a payment made by calling 1509, logging on to My Account or using the My Optus APP.
How to report a payment via My Account,
How to report a payment via My Optus App,
On the Menu bar tap the Billing Tab
Tap Report a Payment to proceed
You’ll be able to report a full payment or a part payment
Select how the payment was made
If you’ve selected full payment, you’ll see a confirmation on the next screen that the payment has been recorded
If you’ve selected part payment, you’ll be given the option to pay the remaining balance within 7 days
Tap 'Yes' if you accept or 'No' if you decline
Once you've accepted, you'll see a confirmation on the next screen that we’ve made a note of your part payment and agreement to pay the remaining balance within 7 days
If you are still without an internet connection, PM me your details and I can get this looked into.