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WellPissedOff
New Contributor
New Contributor

Impossible to contact anyone

I've had 4 months worth of ringing Optus to get my NBN/Broadban issues sorted and then they have duplicated the billing for the last 6 months when in fact they said they were going to credit my NBN for not being able to use it. No phone call, no nothing. 

 

Optus - call me if you want to try to sort this out - I"ve had enough trying to contact you

2 Replies
Hannah-L
RetiredModerator
RetiredModerator

Re: Impossible to contact anyone

Hi @WellPissedOff, I'm sorry to hear there's been some trouble with your billing. Please get in touch with our LiveChat team to have this investigated as soon as possible.

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oils
New Contributor
New Contributor

Re: Impossible to contact anyone

Good luck with trying LiveChat - they can't establish a connection and nor can their Facebook

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