Showing results for 
Search instead for 
Did you mean: 
Ask a Question
View your usage, get billing support and much more with the My Optus app, download it here
New Contributor
New Contributor

I have be payment of bill twice this month



Hope you are doing well.


Today, I have checked my credit card of ANZ and I found the statement that has double records of 36.14.


So could you please assist me to resolve this problem.


By the way, this bill of Invoice Number is *MODERATED*.


Kind Regards,


0 Kudos
1 Reply

Re: I have be payment of bill twice this month

Hey Yan, we'll need to identify your account to check the payment history. Please jump into Live Chat, or send me a private message with your account number, full name and DOB.

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
0 Kudos
Top Contributors