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New Contributor PegF
New Contributor

I AM BEING CHARGED DOUBLE FOR MY MOBILE ACCOUNT NEED HELP MR ALLEN LEW CEO!!

Attn MR ALLEN LEW 

CEO OPTUS ⚠⚠⚠

 

COMPLAINING TO OP FOR BEING OVERCHARGED FOR LAST 3 -4 months $95 per month since upgrade on the 12mth up grade.. Mobile no : <removed for privacy>. ( son using this phn please do not call this number )!!!⚠⚠⚠

Smiley Tonguelease contact me via PHN NO ..<removed for privacy>

 

I AM VERY UNWELL AND IN DISABILITY PENSION 

I TRY AND CALL AND J AM PUT ON HOLD FOR 1 hr . TRANSFERRED AROUND EVERY DEPARTMENT IN OPTUS AND STILL NO HELP !!

 

Mr LEW CEO OPTUS 

 

I DESPERATELY NEED YOUR HELP IN GETTING A RESOLUTION TO THIS BILL ASAP !! 

Please .. Please ...please...🙏🙏🙏 HELP ME ...

 

I UPGRADED MY OTHER PHONE WITH NO PROBLEMS AT ALL !!!

 

 

COMPLAINT RE:: BEING OVER CHARGED $95 per month for last 3 months since upgrade to iphone X !!

Mobile no : <removed for privacy>. ( son using this phn please do not call this number )!!!⚠⚠⚠
Smiley Tonguelease contact me via PHN NO ..<removed for privacy>
I upgraded from Samsung S7 and since upgrade i have been paying for 2 phones on the same service !!
This is Just. Outrageous!!!

I did the upgrade on the 12 month upgrade at no time was i told i would be paying for 2 phones on the one service !!!
Can you please email me at
<removed for privacy>

Thank you
I wait in anticipation to get thus resolved ASAP

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RetiredModerator Shauna
RetiredModerator

Re: I AM BEING CHARGED DOUBLE FOR MY MOBILE ACCOUNT NEED HELP MR ALLEN LEW CEO!!

Hi @PegF - I can see same thread was posted on Facebook. To avoid double handling, please keep the conversation to one thread to avoid confusion. 


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