Accepted Solution

How can i cancel a data pack



I have cancelled my account with optus but am still getting charged $20 a month for 2 x Data packs I got when I purchased my phone.

How can i cancel these as I am obviously never using any of the data! 


Re: How can i cancel a data pack


Hi there,

Sounds like a straight forward fix, please chat with us  to resolve.

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
Post a Reply
Top Contributors
13 Kudos
7 Kudos
6 Kudos
6 Kudos
3 Kudos