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Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
New Contributor Smleesmile
New Contributor


I paid a minute ago 

It was overdue .

please check my payment 


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2 Replies
Online Community Manager
Online Community Manager

Re: Fee

@Smleeesmile, best to jump ontoLive Chat for this one.


They'll check if we've received payment. Depending on your method of payment, it may take 24-48 hours for the payment to reflect on our end.


You'll usually receive an SMS confirming that we've received a payment.


You can also report a payment through the My Optus app



  • In My Optus app: Go to Billing > Report a payment
  • Text the word Menu to 9999 > Follow the prompts (available from restricted services)
We’re currently performing upgrades to the Yes Crowd platform.

Please be mindful that moderator responses may be delayed until the upgrade is complete. We apologise for any inconvenience during this time.

Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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Esteemed Contributor
Esteemed Contributor

Re: Fee



You can also report a payment on the Optus phone app I believe.


Peter Gillespie

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