Hi I was scrolling through Facebook and clicked on a page. As I was going through the page Quizikoo sent me a text and said I had purchased a subscription to their website. How do I unsubscribe from them and not be charged ?
First things first, reply back with STOP.
Jump onto Live Chat → Optus.com.au/livechat and ask the consultant to perform the following actions:
Once the refund has been approved, an adjustment will be applied by the time your next invoice is due out.
We'll always suggest paying the difference between the content charge and your regular monthly access fee.
You will not be penalised whilst a dispute is in progress.
If you have any other questions, let us know.