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New Contributor Germaine64
New Contributor

Discuss billing

I'm trying to get through to an employed Optus worker so that I can discuss my phone bill. I want to speak to a real person not just hear a voice over the phone

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RetiredModerator JordanOptus
RetiredModerator

Re: Discuss billing

Hey @Germaine64 if you're having trouble getting through on the phone you can always use our Live Chat service.

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Esteemed Contributor
Esteemed Contributor

Re: Discuss billing

Not sure what you mean by a real person as phone support are staffed by real people once you get though the automated selection of the correct department. You can try 133937 or accounts on the live chat below if you don't wish to use the phone.

 

http://www.optus.com.au/shop/notices/service-chat

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