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New Contributor AlexS
New Contributor

Direct debit processing fee?

Why?

 

Why am I being charged a processing fee on direct debit?

 

(Disclaimer: It's only 25 cents, I'm more upset about the principle) I switched to direct debit to avoid this.

 

How much more money do you want to weasel out of me Optus? I'm on a fixed cost contract for another 12 months (errr, I was).

 

Please tell me there's a reasonable explanation (other than: Optus wants money).

 

 

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Moderator Marie
Moderator

Re: Direct debit processing fee?

Hey @AlexS,

 

Hmm that is unusual, was your Direct Debit set up after you made the card payment?

 

You're welcome to PM me your details & I can take a look at this for you.


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