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2017-08-06 08:34 PM
Why am I being charged a processing fee on direct debit?
(Disclaimer: It's only 25 cents, I'm more upset about the principle) I switched to direct debit to avoid this.
How much more money do you want to weasel out of me Optus? I'm on a fixed cost contract for another 12 months (errr, I was).
Please tell me there's a reasonable explanation (other than: Optus wants money).
2017-08-06 09:55 PM
Hmm that is unusual, was your Direct Debit set up after you made the card payment?
You're welcome to PM me your details & I can take a look at this for you.
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