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New Contributor Khailor
New Contributor

Direct debit form

Hi,

 

I want to change my direct debit for a post paid mobile and there has been a technical issue with myoptus for the last few days stopping me from doing so. The website indicates there is a form you can fill in to have this actioned instead.

 

Where is this form or how can I email optus to obtain it (what is the email)?

 

Khailor

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Moderator Alistar
Moderator

Re: Direct debit form

Hi Khailor, this can be done via your my Account. Here are the steps → http://www.optus.com.au/shop/support/answer/how-to-store-edit-or-remove-a-credit-card-in-my-account?.... Please let me know if you have any troubles. Al

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