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New Contributor Racheljelleff
New Contributor

Direct debit date

Can I change the date of my direct debit to before the due date of my bill?

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Honoured Contributor
Honoured Contributor

Re: Direct debit date

You can pay your bill anytime you want.


The direct debit looks at your account balance on the day its scheduled and will only take any outstanding amount for that month. 


If its paid already it will take out $0




Peter Gillespie

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RetiredModerator PhilC

Re: Direct debit date

Hi @Racheljellef you can update your direct debit details or date via My Account → or when speaking with our billing team on 133937

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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