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New Contributor jasonquarry
New Contributor

Direct debit: Can some please explain how to change credit card expiry

Because every time I try and update my direct debit card details thry myaccount, all I get is this error message:

 

"Unable to update the direct debit. Please try again later"

 

And yes, I did click the "validate" button.

 

While we're at it, can someone please explain how to switch to paperless bills, because I can't for the life of me find the option, and I'm sick and tired of being slugged $2.20 every month.

 

Thanks,

2 Replies
Trusted Contributor
Trusted Contributor

Re: Direct debit: Can some please explain how to change credit card expiry

 

 

paperless.jpg

RetiredModerator Meg
RetiredModerator

Re: Direct debit: Can some please explain how to change credit card expiry

Hey Jasonquarry, 10000000000GB has given a handy screen shot info on setting up online billing.

For the billing if you are unable to edit the credit card info can you try deleting and re-entering the info? 

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