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New Contributor
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Contract Name Change

I went into the optus shop and asked to change the name on my account as it was still under my fathers name. After that I came to realise that they just removed the plan from my account and did not change the name. Now when I try to register with My email it wont allow me as it is used by this account. As of this moment I can not manage my optus plan and I do not want to make a new email. 

Daniel Rossetto
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Online Community Manager
Online Community Manager

Re: Contract Name Change

Hi Rossetto_11,


You should be able to submit a change of ownership request online.


If you still need further assistance with your account, please contact Optus directly as we don't have access to accounts here on our public forum.




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