Contract Name Change

Rossetto_11 · ‎08-02-2020

I went into the optus shop and asked to change the name on my account as it was still under my fathers name. After that I came to realise that they just removed the plan from my account and did not change the name. Now when I try to register with My email it wont allow me as it is used by this account. As of this moment I can not manage my optus plan and I do not want to make a new email.

Daniel Rossetto

Ray_YC · ‎10-02-2020

Hi Rossetto_11,

You should be able to submit a change of ownership request online.

If you still need further assistance with your account, please contact Optus directly as we don't have access to accounts here on our public forum.

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Contract Name Change

Re: Contract Name Change