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New Contributor
New Contributor

Amex Charge

Hi,

 

My account was overpaid and a refund has been issued, however, there is a $27.00 charge for using amex.

This has been added onto this months bill. Can someone please conactct me as I need it removed prior to paying my bill.

 

Thank you,

Chantell.

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Honoured Contributor
Honoured Contributor

Re: Amex Charge

Optus won't contact you direct via a public website. You need to use LIVECHAT (or hope a mod pops in and asks for your details)

 

Are you saying AMEX wasn't used to make the payment? 

 

Regards

 

Peter Gillespie

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Moderator
Moderator

Re: Amex Charge

Thanks for reaching out to us, @chantell. Did you get a chance to chat with someone in regards to your bill since posting? If you still need assistance then let me know. 


Kartika__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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