The long weekend is nearly here – time to break out the speakers for a poolside party. Check out Yes... Read the full story
2019-03-19 12:48 PM
When you migrated my accounts to your new system, you dropped all my pre-paid Data accounts on one login and our mobile post-paid accounts from another.
I have made 2 attempts to get this rectified without success.
I need to make direct debit changes to the post paid mobile account but cannot even see it to make the changes! I require assistance with this urgently.
2019-03-22 12:24 PM
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.
Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button
2019-03-22 09:01 PM
Once in store and twice so far by phone. On each occasion I was assured the missing accounts would appear after a period of time and on both occasions they did not.