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Glen1234
New Contributor
New Contributor

Account charges

I am on a 49$ plan and I’m getting charged 60$ often. The data has not gone over and the 19$ charge says account charges with no breakdown. What is this?
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petergdownload
Honoured Contributor
Honoured Contributor

Re: Account charges

How long have you been on the plan roughly?
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Glen1234
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New Contributor

Re: Account charges

About 3 months
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petergdownload
Honoured Contributor
Honoured Contributor

Re: Account charges

So $19 or $11 over charged? Either way a strange number. Does you bill show the overcharge as a separate item or just a single monthly fee of $60?

I can only suggest contact Optus directly. Only they can see what is in your bill and explain why.

I assume you haven't also got a phone on the plan or an accessories bundle. What about phone insurance?

Peter Gillespie
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