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Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.

New Contributor
New Contributor

Account Charges

Account Charges : $17.53
Service Charges:
Optus Ultra 24M $75

Can you explain to me whats the account charges are?
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Frequent Contributor
Frequent Contributor

Re: Account Charges

if you take a look at your bill, under the account charges title it will tell you the charges there. From the sounds of it, itcould be a late payment fee ($15) with a processing fee or a non direct debit fee.
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