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2018-10-10 08:39 AM
Hey @jiaping57 - if you'd like to follow up on an order, we'd recommend sending a message to our Live Chat team via the My Optus App or via this link → http://www.optus.com.au/shop/notices/service-chat. Please select "Track Your Order" to be put through to the correct team.
They'll be able to assist in real-time.
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.
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