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Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.

3dprintingguy
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New Contributor

is visual voicemail available?

is visual voicemail available?

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Jono_YC
Moderator
Moderator

Re: is visual voicemail available?

Hi @3dprintingguy thanks for reaching out. We do offer Visual Voicemail on selected services.


If you’re still needing a hand with this, we recommend messaging us via the My Optus App. Our team is available 24/7 and are ready to assist customers as quickly as possible.


We're also available to assist via Social Media. Please send us a private message to Optus on Facebook or a DM on Twitter with the details for further assistance.

----------------------------------------------------------------------------------------------------------------- I’m part of the Yes Crowd team, employed by Optus to help run our online community.

Did we answer your question? Please mark it as a Accepted Solution and if you see something that was helpful to you or the rest of the community, giving a Kudos is only a click away.

3dprintingguy
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New Contributor

Re: is visual voicemail available?

thats great news, can you clarify what selected services means?

 

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Ness_YC
Moderator
Moderator

Re: is visual voicemail available?

Great news indeed @3dprintingguy! For now, Visual voicemail is available to Postpaid Consumer and SMB customers with iPhones using iOS9.1 or later. If you are eligible, feel free to contact us via our 24/7 Messaging Service on the My Optus App so that our friendly Messaging Team can get you started. 

----------------------------------------------------------------------------------------------------------------- I’m part of the Yes Crowd team, employed by Optus to help run our online community.

Did we answer your question? Please mark it as a Accepted Solution and if you see something that was helpful to you or the rest of the community, giving a Kudos is only a click away.

3dprintingguy
New Contributor
New Contributor

Re: is visual voicemail available?

pity most users still have to jump through hoops to get it and prepaid cant get it yet so many years later  

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Ness_YC
Moderator
Moderator

Re: is visual voicemail available?

I can understand where you are coming from @3dprintingguy. Please note that this is a newly released feature and we are continually reviewing our offerings to provide greater value to our customers. I have marked this as feedback for the relevant teams to review. 

----------------------------------------------------------------------------------------------------------------- I’m part of the Yes Crowd team, employed by Optus to help run our online community.

Did we answer your question? Please mark it as a Accepted Solution and if you see something that was helpful to you or the rest of the community, giving a Kudos is only a click away.

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