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Esteemed Contributor
Esteemed Contributor

Re: iphone X, wont send out optusnet emails

samczy1 Just reading back through the post and I wanted to verify you are actually using an Optus service, sim in your iPhone yes?

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Occasional Contributor
Occasional Contributor

Re: iphone X, wont send out optusnet emails

Yes, using Optus sim in the phone.

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Esteemed Contributor
Esteemed Contributor

Re: iphone X, wont send out optusnet emails

Ah the outgoing server may need some extra steps with the X model. Have a look at this Vodafone setup from step 19.

https://devices.vodafone.com.au/apple/iphone-x-ios-11-1/troubleshooting/messaging/i-can-t-send-and-r... 

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Occasional Contributor
Occasional Contributor

Re: iphone X, wont send out optusnet emails

We have now resolved the issue.

I again deleted the account, and set up again with IMAP, The outgoing server host name needed to have smpt.optus.com.au versus mail.optusnet.com.au which loads as the default server host name.

Thanks for your help...

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Esteemed Contributor
Esteemed Contributor

Re: iphone X, wont send out optusnet emails

Glad you got it sorted finally. Cheers!

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