We are waiting for further updates on back orders @Simleeb.
Have you received an email confirmation of your order?
Do you have a temporary order number or a tracking number?
@MarieYes when I ordered over the phone on the 16th of September, I got an email confirmation and a order tracking number. But the tracking page has just said submitted since that time - with no updates!
Which is why I was wondering if I’m on some kind of queue or if there is an estimated date of delivery? My order does not say that it has been backordered!
My order reference number is 25272471A!
Thanks @Rubofthegreen, have you since received a tracking order number that we can take a look at?
Thanks @Simleeb, the XS Max is currently on back order we will update the order once we have stock and the order progresses.
Optus called me (again) today to confirm my order details - all of which had been confirmed previously, they literally just wanted to double check that my DOB and delivery address was correct. Really don't see the point of that, since they sent the first phone last week without checking those details.
But now I FINALLY have my order confirmation number for the 2nd phone... so who knows how long it'll be until I receive it this time. Last time I received it within 5 working days of the order confirmation, but I'd be shocked if I got it before the end of next week.
hello when you say a confirmation number do you mean order number ?just wondered coz i placed an order on 21st for the max gold 64gb online i got a temp order number then i got an email on the 23rd with a new order number and to verify my account ect abd one text saying they got my order but no update since... i tried too track my order and it takes me to my account into (my orders) and that only says one in one in progress of order with no description... now i cant remember if it was 64gb or 256 that i ordered anyway just wondered what yours says on the iphone gold max in the my orders part ...