I feel like they’re all over the place!!
After getting a text and email this morning saying my order was on its way and had left the warehouse, I then got a message 10 minutes ago from Optus saying my order has been received by the warehouse and is being prepared for delivery and that I’ll receive an SMS when it’s due for delivery 🤷🏼♀️
Who knows what’s going on now!!!
It’s the same every year, and even through i have been told it’s left the warehouse, i am a little to wary to get excited just yet
I will let everyone know when it does arrive though :-)
Hey @Jamess76, (and others)
Once we’ve dispatched the handset from our warehouse, we’ll send you a link via email or SMS to https://startrack.com.au where you’ll be able to track the progress of your delivery. Please note that if you’ve received an order number ending in A, you’ll need to remove the A and enter the preceding digits. For those of that have received an order reference number without the A; simply enter the order number as it appears on your order confirmation.
Once the device has been collected from our warehouse, Startracks tracker will update. If the device isn't able to be tracked, it hasn't shipped yet.
Apologies for any confusing SMS that have come through in the last 24-48 hours. If you were able to get your pre-order confirmed from on the 15th, selected devices should deliver from 21/09 and on wards. If there are any delays in getting the devices out, we'll keep you updated as your order progresses.