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Occasional Contributor Robbiel
Occasional Contributor

iPhone XS - No due date for pre-orders, but new phones advertised to “deliver in 2weeks”

Can anyone from Optus tell me how it is not misleading advertising for the Optus website to state “delivers in 2 weeks” when people with Pre-orders still don’t have a due date for the same handset because “we are waiting on apple releasing stock and we don’t know when this will happen or how much stock they will release”

 

 

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Esteemed Contributor
Esteemed Contributor

Re: iPhone XS - No due date for pre-orders, but new phones advertised to “deliver in 2weeks”

Not from Optus, but it probably skates through. Seems models have different availability so the as might refer to best case. But also stating 2 weeks now doesn't negate existing orders still on hold (unless they stated 2 weeks back then as well?)

 

Basically a pre order largely puts you in control of the company's best effort. If you have a delivery window promise for your order that has been exceeded then you should be able to cancel the order of you want?

 

Never got it confirmed by can you sign up to Optus plans in the Apple store? That way you get the best of both worlds

 

Peter Gillespie

 

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Occasional Contributor Robbiel
Occasional Contributor

Re: iPhone XS - No due date for pre-orders, but new phones advertised to “deliver in 2weeks”

Update on this one - iPhone XS 64GB space gray ships in “1 week” on the website. Stock still not allocated for a pre-order for the same device. How is this so?

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