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Mobile Outage Northern NSW has now been resolved 2PM AEDT
New Contributor vinnieavenue
New Contributor

iPhone X Payout/Damaged return prices.

Heya,

 

so my 24month lease plan is up on 01/11. Back is damaged... anyone know what the payout price is? Or damage fee for 256GB iPhone X. I'll go with whatever is cheaper.

 

cheers.

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Honoured Contributor
Honoured Contributor

Re: iPhone X Payout/Damaged return prices.

Only optus knows. If your getting a new phone from Optus do that now and Optus will also give you a satchel to send the old phone back once you are switched over.

You will be given birth a damage and payout figure once the phone is assessed. $250 for light damage $500 for big damage (but still working) Payout will be roughly the eBay refurbished cost.

Peter Gillespie

PS Optus trade in offer for your phone model is showing as $750 FWIW

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New Contributor vinnieavenue
New Contributor

Ok cool. Lady in the shop wasn’t too sure when I asked, b...

Ok cool. Lady in the shop wasn’t too sure when I asked, but are they able to split this $550 damaged return fee over a period of a few months. Or do they expect it to be paid over one bill??
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Honoured Contributor
Honoured Contributor

I don't know either but I suspect you can sort a delayed...

I don't know either but I suspect you can sort a delayed payment. I believe the charge will just appear on your bill. At that stage ring to and request an extension and they can sort you out then.

Peter Gillespie

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