Happy to hear that, mate! Hopefully mine isn't too far behind. I've put in a complaint with the ombudsman too, so fingers crossed that pushes things along. Spoke to Optus yesterday and told again to wait until next week for an update. Sigh.
Hey @mopkins - apologies for the lack of communication from our end. Popularity of the iPhone X has pushed out a tremendous amount of orders but we are trying our best to get the stock allocated and dispatched as quick as we can. If you'll like another update on your order, please DM us your full name, DOB and service/account number and I'll look into it for you 🙂