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Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
Occasional Contributor Alice999
Occasional Contributor

iPhone 8+ and Apple Watch bundle

Hi I’m just wondering if anyone else is waiting on an iPhone 8+ and Apple Watch bundle to arrive? It’s been over two weeks and it’s still saying they’re waiting for stock to arrive at the Warehouse. The phone is apparently in stock so I’m not sure if it’s the watch that’s holding it up? Thanks 

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12 Replies
Moderator Shauna
Moderator

Re: iPhone 8+ and Apple Watch bundle

Hey @Alice999 - 2 weeks is quite a while to wait! Did you order the bundle online? 

 

Apologies for the delays. 


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Occasional Contributor Alice999
Occasional Contributor

Re: iPhone 8+ and Apple Watch bundle

Hi Shauna 

yes I ordered online on the 19th of July and it was approved on the 20th and has been waiting for stock ever since. Thanks I wasn’t sure if I was just being impatient but it does seem to be taking a while

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Moderator Shauna
Moderator

Re: iPhone 8+ and Apple Watch bundle

Thanks for clarifying! Can you please send me a private message confirming your order number, full name and DOB? I'll take a look! 


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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Occasional Contributor Alice999
Occasional Contributor

Re: iPhone 8+ and Apple Watch bundle

Thanks Shauna I’ve sent you through a message 

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Online Community Manager
Online Community Manager

Re: iPhone 8+ and Apple Watch bundle

@Alice999, I've replied back to your private message Smiley Happy

 

I'll chat with you there. 

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Occasional Contributor Mickwk
Occasional Contributor

Re: iPhone 8+ and Apple Watch bundle

I have the phone but still waiting on the watch, currently been 3 months since my order. Contacted optus 3 times and i keep getting told there is a stock shortage and Apple has not advised when they can supply more stock.

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Moderator Ev_
Moderator

Re: iPhone 8+ and Apple Watch bundle

Hey @Mickwk, sorry to hear about the delay with your order. If you can send through your order details - order number, full name, date of birth and mobile number, we can take a look into this from our end and provide more insight.

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Occasional Contributor Mickwk
Occasional Contributor

Re: iPhone 8+ and Apple Watch bundle

Message sent

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Occasional Contributor Alice999
Occasional Contributor

Re: iPhone 8+ and Apple Watch bundle

I’ve been told the phone will be sent out first but I’m still waiting on it almost 5 weeks later 😩. I’ve spoken to online chat and I’ve been told the same thing about the watch but then I’ll be told it will be shipped in 48 hours but that’s been every week for 3 weeks and still no phone or watch 🤷‍♀️

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