Hi @ BENSTORM279 - That's definitely not good to hear and we're really sorry it didn't work out the way it should.
Some of the iPad models are more popular then others and are out of stock.
So that we can get an update on your order please contact our messaging team here
If for some reason you’re unable to, if you have a social media account, please then Optus on Facebook or on Twitter with the details for further assistance mentioning you’re unable to use the My Optus app.
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