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2019-07-10 09:38 PM
hello, my current phone an iphone 5 has stopped working wont even turn on, yesterday i placed an order for a iphone 7 to be sent for me with new contract. since my old phone is completely broken will i still get email alerts for delivery times? it says order submitted and i got an email saying its left the warehouse this morning. i have a delivery code ending in a, just wondering if alrts will be sent via email too since im without a phone right now. cheers
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2019-07-10 10:13 PM
The alerts you get are "Left Warehouse" and "Delivered"
I imagine your phone will turn up tomorrow if it didn't arrive today. I'm not sure what other alert you need to get?
2019-07-10 10:21 PM
oh awesome then , i wasnt sure if it needed to go to a tracking service through the post or something. thanks for replying
2019-07-10 10:24 PM
You can track your order at www.optus.com.au/welcome with your Order ID.
You should have recieved an Order ID on the email/SMS or sales Person, this will then give you tracking details to the courier after its being shipped.