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Where is my special treat

JimOng

A week ago, I received a very nice card from Optus with the offer of a special treat as a thank you for being with Optus.....The offer was for a choice of free movie tickets/mag subscription or $20 debit card. 

 

Have been trying to access the site: optus.com.au/specialtreat, but it is no where to be found!!  Why does Optus do this?  String along a long time customer with offer of special treat and then not have the site available to claim the offer.

 

Better to not send the card in the first place.

 

Jim

 

 

Re: Where is my special treat

Dave

Hi Jim,

 

Tried to access the site you listed and it comes up on my end. Just to confirm, is the problem that you can't access the site or that you can't find the offer?

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Re: Where is my special treat

keithwhite1

Its OK Jim,  I've got the same problem.  Thats how I came across your post. 

Re: Where is my special treat

JustinB

Hey Keith - are you able to please try accessing the site in a different browser & let us know how you get on?

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Re: Where is my special treat

zollcaro

have the same issue - cannot locate the specified website "optus.com.au/specialtreat". 

Re: Where is my special treat

Marcel

Hey zollcaro, can you please try accessing it via a different browser? If it persists, then try deleting cookies and cache and keep us posted on how that goes. Cheers!

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Re: Where is my special treat

jgeeson2

I have tried to access the special treat via Google and Chrome and neither way can I access or view this site that is being promoted by Optus.  optus.com.au/specialtreat Can you please clarify how I can get the treat?  Thanks

Re: Where is my special treat

NessMakiri

So I'm not the only one. Choosing Your Treat is as Easy as...

 

Great promotion - BUT - not able to access the TREAT

Times running out, so has anyone had luck

Re: Where is my special treat

Danzel

@Everyone: Try as Marcel suggested. I'm able to access the site but I'm not with an Optus mobile.

 

 

Have a blessed one..... Smiley Wink

Have you seen something helpful? Don't forget to give it a kudos. Asked a question and got an answer? Make sure you mark it as an accepted solution! caaf wrote: This is an open and public support forum please refrain from posting private/personal information.

Re: Where is my special treat

maresworth

have had no luck accessing specialtreat mainly the $20 debit card , i have tried multiple browsers deleted cookies cache etc, the issue seems to be on the optus end probably realising how many they will have to give away. i will give them  a couple of days then likely will raise the issue with the appropriate authority.

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