Good morning @Bradsmith, what sort of confirmation have you received from us thus far?
Did we give you an order reference beginning with the letter T, or a confirmed 8-digit order reference number?
Have you tried tracing your order via our order track and trace page?
If you're unable to pull up your order, I'd suggest jumping onto Live Chat and speaking with our Sales Support team.
We can also help out from our end, you'll need to send us a private message with your order details.
I received a tracking number via email but there is no information availible,
i have been told that the phone is out of stock with no known time to when it’ll be back in stock.
Not exactly helpful using the chat app.
Send us a PM with your details @Bradsmith
I need your full name, DOB and oder reference number.
We'll take a look.