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Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.

lewis94321
New Contributor
New Contributor

Visual Voicemail

Apple has now rolled out the iPhone 5, and Optus is still without any visual voicemail service, despite the fact that all of Optus' major competitors offer it now as standard practice. I believe we, as the customers, deserve an explanation. One that goes further than 'if we have any updates on this we'll be sure to let everyone know!'

[Source - https://community.optus.com.au/t5/Apple/Visual-Voicemail/td-p/20214]

 

When will Optus introduce visual voicemail to customers?

 

What stage are they at now in delivering this service, is it even being considered?

 

Why have they not introduced it and (if applicable) why won't they?

 

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6 Replies
lisarge
New Contributor
New Contributor

Re: Visual Voicemail

When is this going to be activated??? !!!!

Matt
Super Contributor
Super Contributor

Re: Visual Voicemail

Hey lewis94321 and lisarge, if this does become available we’ll certainly let everyone know but we just don’t have plans to introduce visual voicemail at this stage.

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Bilster
New Contributor
New Contributor

Re: Visual Voicemail

Matt, Can you say why? it seems there's quite a demand for it - I run a very busy business and i get a stack of voice mails - some get buried underneath all the recent ones and before i know it I'm spending 10-15 minutes trawling through message after message. Why???

 

Why is Optus saying NO this request?

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User58944
New Contributor
New Contributor

Re: Visual Voicemail

Any News on this topic guys ??

 

Also will third party VVM Android Apps work on my new Optus Samsung Note 4 ??

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Ian
RetiredModerator
RetiredModerator

Re: Visual Voicemail

Please use existing thread.

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Ray_YC
Online Community Manager
Online Community Manager

Re: Visual Voicemail

Update: Optus finally has Visual Voicemail 😀

Please see this thread for details: - Optus has launched Visual Voicemail

----------------------------------------------------------------------------------------------------------------- I am now no longer part of Yes Crowd or Optus. Thank you to all those who have contributed to the forum during my time, especially the regulars! Cheers!
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