Hi @Giovik , best to get in touch with our Sales Support team for this one.
If you've placed an order online, you'll need to quote the temporary order reference number you were given.
You can message the team directly here. You'll need to select, Personal → Mobile → Track your order.
We haven't got visibility of customer orders here I'm afraid, Giovik.
Please get in contact with the team via the links Dan_C mentioned and hopefully you get the answers you're after.