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2018-12-14 04:28 PM
I will be eligible to upgrade in Feb, as it’s 1 year into the contract, but is there any way to upgrade earlier? I feel like letting me do it a month or two earlier isn’t that big of a deal.
2018-12-14 05:15 PM
Hi @randomhero24, I'm afraid it's not something we can do.
New Phone / Tablet Trade Up allows eligible you to upgrade to a new phone / tablet after 12 months. We're unable to process an upgrade before this time.
I understand that a month or two doesn't sound like much, but that's the contract that you've agreed to.
We’re currently performing upgrades to the Yes Crowd platform.
Please be mindful that moderator responses may be delayed until the upgrade is complete. We apologise for any inconvenience during this time.
Please mark it as a Accepted Solution and be generous with that Kudos button