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Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
New Contributor Aaronbell
New Contributor

Temp order number

Hi i ordered an iphone x on thursday and received a temporary order number T21524116801145

I have not received any further correspondence or requests and am unsure of the status of my order. How do i find out this information? 

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RetiredModerator Toomey

Re: Temp order number

Sorry for the long wait. Your order will be with our Sales Support team for processing. They are likely waiting on the results of your credit check and will call if further information is required. If you haven't heard from anyone by close of business Tuesday, you can give them a call on 1300929949 to follow up directly. 

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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