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Stopping blocked numbers going to voicemail

How can I stop calls from blocked numbers going to voicemail on an iPhone?

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Online Community Manager
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Re: Stopping blocked numbers going to voicemail

Hey Pktr0pics,


Just checking if you mean individual numbers you have blocked from your iPhone or private/hidden numbers?


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Re: Stopping blocked numbers going to voicemail

Individual numbers which I have blocked.  One of these is continually calling, and while the call doesn’t sound and there is no record, it does go to voicemail.  This person doesn’t actually leave a message, so my mailbox is full of blank messages, which have to be deleted one by one.  I don’t understand why, if the number is blocked, it still gets through to voicemail?

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Online Community Manager
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Re: Stopping blocked numbers going to voicemail

If an individual number has been blocked via the handset, the caller should hear a busy signal.

I just tested it and get the same result as you.

Let me ask around to seek an answer to this, it may take a few days.


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Re: Stopping blocked numbers going to voicemail

Should I assume the answer is: No, there is no solution to this problem?

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Online Community Manager
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Re: Stopping blocked numbers going to voicemail

I'm yet to successfully find someone who knows the fix for this 😔  I'll keep trying.


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I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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Online Community Manager
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Re: Stopping blocked numbers going to voicemail

Hi @Pktr0pics 

I'm told the fix is you need to clear/disable the diversion to voicemail when busy.

Settings -> Phone -> Call Forwarding -> Forward when busy -> Remove voicemail diversion

Something to do with when the busy tone is triggered for the blocked number this then kicks in the diversion to go to voicemail.
This does mean if you're on a call and a non blocked caller attempts to call you, they won't go to Voicemail. Enabling Call Waiting would be the workaround for this.


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I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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