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New Contributor Bel1969
New Contributor

SMS not received by non iPhone users

I have just updated my phone to an IPhone, however I’m now having an issue with text message to non iPhone users in that they don’t get my texts

 

I have removed my Apple ID from IMessages and still they are not getting the messages

 

can ideas what might be causing this

 

thanks

belinda

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Esteemed Contributor
Esteemed Contributor

Re: SMS not received by non iPhone users

Did you go to settings/ messages and turn iMessage off?

 

https://selfsolve.apple.com/deregister-imessage/

 

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New Contributor Bel1969
New Contributor

Re: SMS not received by non iPhone users

Yes I have deregitered imessages

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Esteemed Contributor
Esteemed Contributor

Re: SMS not received by non iPhone users

Have you restarted the device and tried to send a text message on a single text message basis? The link below explains what I am talking about.

 

http://osxdaily.com/2012/11/18/send-imessage-as-text-message/

 

 

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New Contributor Bel1969
New Contributor

Re: SMS not received by non iPhone users

Thanks again, however still no luck.

the messages a green however they don’t have a delivered stamp like iMessages do...

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Esteemed Contributor
Esteemed Contributor

Re: SMS not received by non iPhone users

It would seem to me it is stuck on iMessage if only apple users can receive your texts. I must say my experience with Apple is somewhat limited and hopefully someone else will have a better idea. If it was my iPhone I would be doing a soft or hard reset however I don't know if you want to go to that extreme without speaking with others first.

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