Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.
Hi @MaverickSTK, thanks for reaching out to us here. Please bear in mind, the device payment plan is only eligible on current in-market offers so if you have an older plan, you'll need to switch to one of the new plans.
Check out our mobile phone plans for further details on the latest offers available.
Alternatively, if you're an existing Optus customer, have a chat to our Sales team on a smart device via our Messaging service on the My Optus app 24/7 and they'll run through the plans with you and how to proceed.
Did we answer your question? Please mark it as a Accepted Solution and if you see something that was helpful to you or the rest of the community, giving a Kudos is only a click away.