Accepted Solution

Processing Order Delay


I've ordered a iPhone XR on Tuesday, June 25th hoping that I'll recieve it at least a week later but I was wrong. If I can be notifyed about the phone please reply back.


Re: Processing Order Delay


 Hi @Lupefonua

You'll need to jump onto Live Chat for this one. 


Select, Personal Mobile Track my order. That'll get you in touch with an agent from our Sales Support team. They'll be able to confirm the status of your order.

Normally, you'll receive an SMS to confirm that the order is being prepared for packaging. You'll receive a follow up SMS to confirm that the device is on its way. That should include a consignment number and a link to track the delivery with our courier. 

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