Solved! Solved: Go to Solution.
Hey Chris, can confirm we've received your details and a member of team is currently looking into this for you 🙂
how did it all go?
Should be all good to go 🙂 Doesn't matter which SIM you use for the restore, but definitely needs a full restoral.
Send me a PM if you still having probs 🙂
I bought pre paid phone (Optus X Sleek) from Optus store after confirming I can unlock it by paying extra $80 online if I want to use it with Vodafone sim.
It's not working online nor none of customer service agents can help me in last 3 weeks.
Can anyone from Crowd member help?
Sounds like they're waiting for an unlock code. It can take some time. I'd suggest speaking with our Live Chat crew to check if there's been any updates. Sorry you've not heard back