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RosiMynx
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New Contributor

Phone Outright

Why is there a bill to purchase the phone on my first bill payment? It’s a month to month
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Jono_YC
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Moderator

Re: Phone Outright

Hi @RosiMynx it's not great to hear that you're experiencing issues with your bill. 


If you’re still needing a hand, we recommend messaging us via the My Optus App. Our team is available 24/7 and are ready to assist customers as quickly as possible.


We're also available to assist via Social Media. Please send us a private message to Optus on Facebook or a DM on Twitter with the details for further assistance.

----------------------------------------------------------------------------------------------------------------- I’m part of the Yes Crowd team, employed by Optus to help run our online community.

Did we answer your question? Please mark it as a Accepted Solution and if you see something that was helpful to you or the rest of the community, giving a Kudos is only a click away.

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