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michaelcahill6
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Order for Iphone 12

I pre-ordered a iPhone 12 on 2 November.  I still have not received confirmation of the receipt of my order.

 

Where is my order

Mike Cahill

*****

DELIVERY ADDRESS

<removed>

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George_YC
Moderator
Moderator

Re: Order for Iphone 12

Hey @michaelcahill6

You should receive an order update over SMS or Email within 48 hours. If you haven't yet, you can also reach out to us for an update.

We also have a support page, How to track your delivery, which may help you with updates on your order.

Please note that we’re unable to look into account details on Yes Crowd.

If you’re still needing a hand, we recommend messaging us via the My Optus App or online from a computer. The team is available 24/7 and are ready to assist customers as quickly as possible.

If for some reason you’re unable to, if you have a social media account, please then send a PM to Optus on Facebook or a DM on Twitter with the details for further assistance.

Just to let you know as well, Yes Crowd is a public platform, so I've removed your Delivery Address due to privacy reasons.

----------------------------------------------------------------------------------------------------------------- I’m part of the Yes Crowd team, employed by Optus to help run our online community.

Did we answer your question? Please mark it as a Accepted Solution and if you see something that was helpful to you or the rest of the community, giving a Kudos is only a click away.

rufadumu
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New Contributor

Re: Order for Iphone 12

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