Re: Order delivery frustrating


Hey @Verypatient, do you have an order number I can take a look into for you? Feel free to send it through a private message with your account details - full name, date of birth and account/service number so I can provide more insight. 

Re: Order delivery frustrating


Hey @Ev_ when we spoke last you didn’t have a delivery date for me. I figured Optus must be waiting on the new ipad to be released. They were due for shipping on 07 Nov and still no word from Optus on my order. 13 weeks now. Any news?


Re: Order delivery frustrating


Hi @ Verypatient  - So sorry that this is still not resolved. Could you please PM us here and we can then check your order. 

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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