Hi DJ83x, I have the same problem with my watch, can't get the number share working on my new phone. I have sent you PM, could you pleae look into this for me? Thanks so much 🙂
I’m gonna need some Level 2 style help here as well. Hours on the phone with Optus and Apple and I have waited a couple of weeks for possible back-end updates or improved service manuals to help myself and others.
Not an essential service, but still...
This is an old thread but I’m having the same issue. No one at Optus tech support will admit to even hearing anything about it before. I’ve been told explicitly they they are not trained in number share at all. If there’s a back room Optus tech-y person monitoring could you please tell me who to PM to get this sorted out.
Hi @Becsh I'm sorry to hear about the troubles you've had linking your services. If you could please send through the full name, number and date of birth attached to your account here →http://yesopt.us/pmphil we'd be happy to assist.
Hi @Robertkamber if you could please PM the full name, number and date of birth attached to the account we'd be happy to assist.
No problem @dmac13, follow the instructions above to message a moderator and we'll follow up asap.