Optus Number Share Problem

[anthonyn]

Is anyone able to help me? I am getting really annoyed as this point..... 

I have called and live chatted multiple times and no luck... My Number share is currently active... wtf Optus.. 

[JRen]

Hey. See response from DanC (Moderator) on 26th Nov 2018, 4:30pm

Send him a PM with your details: your full name, DOB and mobile number. 

[JRen]

Send him a PM with your details: your full name, DOB and mobile number. 

[cuandv]

after many tries, calls to your technical dept yesterday, 6 resets, 6 reinstalls of my wearable app i cannot get the mobile network working on my galaxy watch.

All i get is, you number share is already active, contact 133937 for help to manage your number sharing.

Optus, after 6 phone calls, say that the number share is deactivated. 

So now what, i cannot do anything, cannot setup my watch.

[Ray_YC · Accepted solution]

Hi everyone,

For further assistance with this issue, if you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details.