Hi @saulbaro - We'll try our best However we may need to escalate this further.
Can you please confirm your mobile number, full name and DOB via private message?
@saulbaro, I've replied back to your PM.
I'll chat with you there!
Are you the primary account holder: Y/N
Date of birth:
Same issue - countless calls to support and no resolution
This is obviously not an isolated incident - why hasn't this been added to the knowledge base, or doesn't Optus have one??
I’m having the same problem as everyone else here. For a new phone so had to unpair and repair my Apple Watch. Now mobile plan on the watch cannot activate because it is already activated.
Please help. Thanks.
I need your full name, DOB and mobile number. We'll see if we can help out.