Hi @Caitlinwhite - I'm sorry to hear that this has been the experience you've had. It's certainly not what we want our customers to go through. Looks like we may have to delete your subscription and then add it again. Since you've send us a PM, we'll reply there.
Have u had yours sorted as yet. Looking for help with this as well. I cannot count how many live chats with Optus. I have disabled and re connected share number endless times. Not sure if this even works.
@Leisa, you're welcome to send us a private message.
We need your full name, DOB and mobile number. We should be able to help out 🙂 Follow the link below.
Hi Toomey, would love your help since you seem to be kicking this Number Sharing issue’s butt. I keep getting “service temporarily unavailable” for over 3 days and have made plenty of calls and chat sessions with Optus support to no avail.
Help a dude out!
Hey @Marktee, are you getting this error when logging into My Account? Have you tried resetting your password?
Shoot me a private message if you still can't log in and we'll check it out.
I am having a similar problem with the iwatch v3 and iphone 6s+. ( all updated software )
i have set it up , paired it and unpaired in many many times, and the iwatch app gets to the number sharing option optus window and it has said for the past 3 days, SERVICE IS TEMPORARILY UNAVALIBLE, i have tried this many times changed my passwords etc and still nothing. i have even got emails from optus saying ' Just confirming we've received your order update " WTF.
i have also contacted live chat 6 times, the first time optus told me the system was down for 24 hours, that was 2 days ago and its stil not working, now they every time i chat to them they are telling me pair, re-pair , unpair do everything ive alrerady done 100 times. then when i return to the optus chat window the optus rep has left the chat.
@Toomey plz help!