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Re: Optus Number Share Problem

GDawg78

Hello All,

 

I'm a bit late to the game, I keep getting the hiccup message, can anyone at the 'backend' help me?

 

GDawg

Re: Optus Number Share Problem

Leisa

Constantly same problem.  Driving me crazy 

Re: Optus Number Share Problem

Caitlinwhite

Also having this problem. Have sent a pm. Any got tips to fix it? Optus haven’t been too helpful. 

Re: Optus Number Share Problem

Aman_B

Hi @CaitlinwhiteI'm sorry to hear that this has been the experience you've had. It's certainly not what we want our customers to go through. Looks like we may have to delete your subscription and then add it again. Since you've send  us a PM, we'll reply there. 


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Re: Optus Number Share Problem

Leisa

Have u had yours sorted as yet.   Looking for help with this as well.  I cannot count how many live chats with Optus.  I have disabled and re connected share number endless times.   Not sure if this even works. 

Re: Optus Number Share Problem

Dan_C

@Leisa, you're welcome to send us a private message.

 

We need your full name, DOB and mobile number. We should be able to help out Smiley Happy Follow the link below. 

 

http://yesopt.us/pmdan


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We’re currently performing upgrades to the Yes Crowd platform.

Please be mindful that moderator responses to private messages will be delayed until the upgrade is complete. We apologise for any inconvenience during this time.

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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Re: Optus Number Share Problem

Marktee

Hi Toomey, would love your help since you seem to be kicking this Number Sharing issue’s butt. I keep getting “service temporarily unavailable” for over 3 days and have made plenty of calls and chat sessions with Optus support to no avail.

 

Help a dude out!

Re: Optus Number Share Problem

Toomey

Hey @Marktee, are you getting this error when logging into My Account? Have you tried resetting your password?

 

Shoot me a private message if you still can't log in and we'll check it out.


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy

Re: Optus Number Share Problem

Leisa

Thanks so much. So many attempts to get this sorted.  Done so quickly   Thanks for your help. U r amazing 😄

Re: Optus Number Share Problem

[ Edited ]
rodeo23

I am having a similar problem with the iwatch v3 and iphone 6s+. ( all updated software )

 

i have set it up , paired it and unpaired in many many times, and the iwatch app gets to the number sharing option optus window and it has said for the past 3 days, SERVICE IS TEMPORARILY UNAVALIBLE, i have tried this many times changed my passwords etc and still nothing. i have even got emails from optus saying ' Just confirming we've received your order update " WTF.

 

i have also contacted live chat 6 times, the first time optus told me the system was down for 24 hours, that was 2 days ago and its stil not working, now they every time i chat to them they are telling me pair, re-pair , unpair do everything ive alrerady done 100 times. then when i return to the optus chat window the optus rep has left the chat.

 

@Toomey plz help!

 

 

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